Conn's Appliance Comments All Reviews

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Conn's Appliance Comments


valleymachete says: (4 years ago)
 0
I bought a washer and a dryer from Conn's on sept.1,2014 because they said they had next-day delivery.It is now sept.22,2014 and they still have'nt delivered.All we have gotten is one excuse after another!On the 20th,the store manager said he would contact the corporate offices.I am bracing for another round of passing-the-buck.I would pray for Divine intervention but I suspect it would'nt help in this case.



Connnightmare88 says: (5 years ago)
 0
I went into the store a few months ago for their grand opening and a Mexican woman assisted me with my paperwork and I think she may have put more income down on my part then what I said just so I could qualify..So I was approved for $4000 and I didn't want to use that full amount so I decided to get one thing I needed which was a laptop and I couldn't pick up their display and wasn't aware that it didn't have a disk player and it was the most expensive laptop there..so then I thought about adding a $700 flat screen with the 3D...so with that it was much less than $4000...she purposely added their warranty to use up the full $4000...Not understanding her accent I was completely ripped off and I REGRET paying so much each month for these shitty products that I shouldn't have gotten in the first place...I really regret working with people who only want their commission and SCREW YOU OVER! SHITTY STORE DON'T WASTE YOUR MONEY THERE!!!!!! How to figure out how to get out of this nightmare...It's been making me depressed...I shouldn't be paying this much on the two items I got there... Please someone help me.



GARZA says: (10 years ago)
 0
TO WHOM IT MAY CONCERN I PURCHASED A GAS STOVE AT THE STORE AT SW MILITARY DRIVE AT SAN ANTONIO TEXAS . MY STOVE STARTED ON FIRE ON MARCH 3 2009 EARLY MORNING CALLED THE STORE MADE A REPORT HAD NO RESPONSE.CALLED ANOTHER STORE HAD BETTER RESPONSE BUT THEY ALSO WHERE GETTING THE RUN AROUND. CALLED AGAIN HAD A WORKER GO OUT THERE SAID COULD NOT DO ANYTHING WITH THE STOVE WOULD HAVE SOMEONE CALL ME THAT AFTERNOON BUT NO ONE DID. ITS SATURDAY AND STILL NO RESPOSE HAD TO PURCHASE A NEW STOVE AT HOME DEPOT CAUSE I COULD NOT GO WITHOUT ANOTHER DAY WITH OUT ONE. HERE WE ARE AT THE END OF THE MONTH AND STILL HAVE NOT HEARD NO RESPONSE FROM THE COMPONY. ALSO HAVE A WASHER STILL NEED TO GET FIX AND SILL NO RESPONSE. WHAT AM I SUPPOSE TO DO? YOU SEND SURVAYS FOR WHAT? HAVE VERY POOR CUSTOMER SERVICE. HOW LONG DOES A CUSTOMER HAVE TO WAIT? I NOW A LAW SUIT!!!!!!!!!!!!!



6888GulfFwy says: (10 years ago)
 0
POOR CUSTOMER SERVICE. I purchased from Conn's a 50" plasma Samsung television and their most expensive wall bracket. Conn's confirmed that the cost to have my plasma mounted would be $299 after delivery for which I was charged. Conn's now wants to charge me $69 AGAIN for delivery in addition to the $299 installation fee. My purchase was a complete waste, as they are still sitting in the manufacturers’ boxes. I even had my home wired for the mounting. Conn's has no ethics. Service is terrible. Manager Elias Contreras at Conn's (6888 Gulf Fwy, Hou. TX) says there is nothing he can do - a poor excuse. I have recently purchased a new home and have a need for many appliances. I will never use Conn's (at any location) ever again. Manager Elias Contreras stated it was a misrepresentation by Conn's. To date, they refuse to honor their agreement and are only concerned with their commission.





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