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Conn's Appliance Complaint - HORRIBLE SERVICE - Delivery
Conn's Appliance Complaint

Conn's Appliance Complaint

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HORRIBLE SERVICE - Delivery


I was supoosed to have my dishwasher delivered on Friday after 2pm. Conn's showed up at my house at 10am and wondered where I was. Rescheduled the delivery for Saturday. Installer called at 2:45 Saturday, said he was on his way. Gave him my complete address with step by step instructions. I called dispatch at 5:45 wondering where he was. Installer said he would be at my house in 30 to 45 minutes. Called dispatch again at 7:05 pm, this time installer said he didn't have my address and it was not his area. Called dispatch again Sunday morning and spoke to supervisor who really didn't care either but said he would TRY to get the dishwasher out to me that day. It did finally arrive after I had wasted 2 full days at home waiting. Monday morning I called the District Manager and this is Wednesday and he has yet to call me back. Needless to say, I will never be going back to Conn's. I will stick with Sears like I should have done in the first place.


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Comments


vizo36 says: (5 years ago)
 0
I'm still waiting for my furniture that was scheduled for delivery for Saturday 11- 8-2013. I have only been given promises n excuses. The store salesman told me would stay on too of it and that he would call me to keep me posted. Didn't receive a single call from him. And when I called back the store, it was closed after he promises he would be there till ten pm.



connssupport says: (9 years ago)
 0
Dear Conn’s customer,

We would like to apologize for the problem you have had with our company and would like to resolve your complaint for you. Please contact us at:

1-877-358-1252 or via the web at http://support.conns.com

Thank you

Conn’s customer support






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