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Conn's Appliance Complaint - Poor Service - Haier
Conn's Appliance Complaint

Conn's Appliance Complaint

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Poor Service - Haier


A pair of washer and dryer were purchased through conn's about a year ago and already has broken down about four times as of 12-21-09. A technician has been over to try and repair it and has replaced parts on the faulty appliance and still breaks down. Every time a work order is placed it takes weeks for a technician to respond. This time I've had enough and would like for the appliance to be replaced by a new one, better yet I'de like to have both appliances to be replaced by conn's since it seems like conn's sold us two big pieces of metal junk. A manager or supervisor will not return our calls and it is very upsetting and inconvenient that conn's is not taking good care of it's customers.


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Comments


Bill210 says: (5 years ago)
 0
I love conns I bought a bed set from them and when I had it loaded in my hubby's truck it was done correctly. Also the guy loading it were very polite.. Y'all guys are great keep up the good work!!



jcortinas1 says: (8 years ago)
 0
WHAT DO WE HAVE TO DO TO GET GOOD SERVICE? INVOICE DATE 02-16-09, INVOICE # 014859286-001, APPLIANCES BOUGHT WITH VISA AND A 24 MONTH SERVICE REPAIR PLAN. IF I WAS STILL PAYING FOR THESE APPLIANCES, YOU WOULD LIKE YOUR PAYMENTS TO BE ON A TIMELY MANOR, RIGHT? WELL I WANT SERVICE ON A TIMELY MANOR TOO! AWARD WINNING SERVICE SINCE 1890,....I DON'T THINK SO!



connssupport says: (8 years ago)
 +1
Dear Conn’s customer,

We would like to apologize for the problem you have had with our company and would like to resolve your complaint for you. Please contact us at:

1-877-358-1252 or via the web at http://support.conns.com

Thank you

Conn’s customer support






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